Privacy Policy

Opsytech Ltd ('we', 'us', 'our') is a private security services company operating across the UK and Europe. We are the data controller for personal data collected through this website.

If you have any questions about this privacy policy or how we handle your personal data, please contact us at [email protected].

We collect personal data only when you voluntarily provide it to us. This includes:

Enquiry form submissions: your name, email address, telephone number, and the content of your message when you contact us through our website.

Analytics data: anonymised information about how visitors use our website, collected via Google Analytics 4. This may include your approximate location, device type, browser, and pages visited. No personally identifiable information is collected through analytics.

We use the personal data you provide solely to respond to your enquiry and to communicate with you about the services you have requested.

We use anonymised analytics data to understand how our website is used and to improve its content and performance.

We do not use your personal data for marketing purposes, and we do not sell or share your data with third parties for commercial gain.

We process your personal data on the basis of legitimate interests — specifically, to respond to enquiries submitted by you — and, where applicable, with your consent (for example, when you agree to analytics cookies).

Enquiry data is retained for as long as is necessary to respond to and manage your enquiry, and for a reasonable period thereafter in case of follow-up correspondence. We do not retain personal data beyond what is necessary for the purpose for which it was collected.

We take the security of your personal data seriously. Enquiry submissions are transmitted securely and accessed only by authorised personnel. We do not store payment card data.

Our website uses cookies to support analytics functionality. A cookie consent banner is displayed on your first visit, and analytics cookies are only set if you provide your consent. You may withdraw consent at any time by clearing your browser cookies.

We do not use advertising or tracking cookies.

We use Google Analytics 4 to collect anonymised website usage data. Google may process data on servers outside the UK. Google's privacy policy is available at https://policies.google.com/privacy.

We do not use any other third-party data processors in connection with this website.

Under UK GDPR, you have the following rights in relation to your personal data:

The right to access — you may request a copy of the personal data we hold about you.

The right to rectification — you may ask us to correct inaccurate or incomplete data.

The right to erasure — you may ask us to delete your personal data, subject to any legal obligations we may have to retain it.

The right to restrict processing — you may ask us to limit how we use your data in certain circumstances.

The right to object — you may object to our processing of your data where we rely on legitimate interests as our legal basis.

To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month.

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator. You can contact the ICO at https://ico.org.uk or by calling 0303 123 1113.

We may update this privacy policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this policy periodically.